Privacy policy

iDeal is responsible for protecting the privacy of its customers and users. Based on this, we have developed this privacy policy that covers the collection, use, disclosure, transfer and storage of customer data. Our activities on the Internet are carried out in accordance with all relevant actions and the applicable laws of the European Union and the laws of the Republic of Estonia. Take a moment to read our privacy policy.

Collection and use of personal data

Personal data is information that iDeal collects to perform a contract signed with a customer and to contact him. The collection of personal data of loyal customers may take place in the following ways:

  • when providing contact information (including your name, personal identification code, postal address, telephone number, email address, preferred contact method) on our website or elsewhere (eg stores);
  • from customer's account information when accessing the website or through cookies;
  • when person's contact information or purchase preference information is stored, after making a purchase or ordering in our store or online store (iDeal may request in certain areas of the website to provide voluntarily personal details and information. Required personal information may include name, address, zip code, email address, telephone number and other information);
  • when requesting a leasing.

Collection of other data

We also collect non-personally identifiable information - information that cannot be directly linked to a specific person (gender, age, language preference, location). This data is processed and used to provide our customers with useful information and to know which parts of the website, products and services are the most popular. Processed data is treated as non-personal data in this privacy policy.

Use of collected personal data

With the personal information we collect, we can inform our customers about iDeal's product news, campaigns, and upcoming events. A customer who does not wish to be on our newsletter list or be notified of products that may be of their interest, may remove themselves from the list anytime. We also use the personal information we collect to deliver the products and to fulfill our obligations to the customer. For better customer service, iDeal may disclose information about individual users to a third party that provides iDeal services and is contractually bound to keep the shared information confidential. A third party is, for example, our partner, whose job is to deliver products or to provide leasing services.

We have personal data processors. The iDeal Group AS branch of the iDeal Joint Stock Company will only transfer personal data if necessary to authorise payments to EveryPay AS.

Modification of collected personal data

The personal information collected to identify and contact the customer may be viewed, modified and supplemented in the "My Information" section of our website.

Protection of personal data

iDeal takes all precautionary measures, including administrative, technical and physical measures, to protect the customer's personal information. Only authorized persons may access and modify the data.


All customer personal information that comes to us during iDeal online store visits and purchases will be treated as confidential information. An encrypted communication channel with banks ensures the security of the purchaser's personal data and bank details. Privacy policy terms and changes By accessing our website or by completing a loyal customer application, you have read and accepted these terms and conditions. We reserve the right to change the general terms and conditions of our privacy policy as necessary, notifying all our regular customers. For any questions or concerns regarding our privacy policy or data processing, please contact us at